Shipping Policy

At The Tequila Collective, we work hard to ensure your order is fulfilled and delivered in a timely manner. Please review our shipping policy below for details.

Order Fulfillment

  • All orders take 5–7 business days to fulfill before shipping.

  • Orders placed on weekends or holidays begin processing on the next business day.

  • You will receive a confirmation email once your order has shipped, including tracking details.

Shipping & Delivery

  • We offer one standard shipping method for all orders.

  • Standard delivery takes 5–7 business days after fulfillment.

  • Shipping is included with your order price.

  • International Orders: An additional fee may apply for international shipping, depending on the destination.

Shipping Restrictions

  • We do not ship alcohol. All tequila products featured on our site are for educational, informational, or merchandise purposes only.

  • Merchandise (apparel, accessories, collectibles, etc.) is available for domestic and international shipping, subject to local laws.

  • We cannot ship to P.O. Boxes, APO/FPO/DPO addresses, or restricted regions where carriers are unable to deliver.

Tracking

Once your order ships, you’ll receive a tracking number via email. Tracking updates may take 24–48 hours to appear after the carrier scans the package.

Delays & Responsibility

  • The Tequila Collective is not responsible for delays due to weather, carrier disruptions, or customs processing.

  • Customers are responsible for providing an accurate shipping address at checkout. Orders shipped to incorrectly entered addresses are not eligible for refunds.

Lost, Stolen, or Damaged Packages

  • Lost/Stolen: We are not liable for packages once the carrier marks them as delivered. Please contact the carrier directly for claims.

  • Damaged: If your order arrives damaged, please contact us at tequilacollective@gmail.com within 7 days of delivery with photos so we can assist with a replacement or refund.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: tequilacollective@gmail.com

Effective Date: September 8, 2025
Website: thetequilacollective.com